Terms of Service

By accessing or using the APEX ASTRA SOLUTIONS LLC website and any custom automation, consulting, or growth services we provide (collectively, the “Services”), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not access or use our Services. These terms apply to all visitors, clients, and users regardless of industry or engagement type.

APEX ASTRA SOLUTIONS LLC (“we,” “us,” “our,” or “the Company”) designs, builds, and manages tailor-made automated revenue engines—including 24/7 AI voice receptionists, speed-to-lead SMS systems, social DM automation, database reactivation campaigns, and consolidated growth dashboards. All Services are delivered as custom-curated engagements tailored to your specific operational reality. We do not guarantee specific revenue results, as outcomes depend on factors outside our control including market conditions, lead volume, and your team's follow-through.

To enable successful deployment, you agree to provide timely access to required systems, accurate business information, and reasonable cooperation during the build and onboarding process. Delays in providing access, content approval, or required credentials may extend agreed-upon timelines. You are responsible for the accuracy of all business information, pricing, and scripts you supply for training custom AI agents.

Fees for Services are outlined in your individual service agreement or proposal. Unless otherwise stated, all fees are billed in advance and are non-refundable. Custom build engagements may require an initial setup fee followed by recurring management fees. You may cancel recurring management Services with written notice as specified in your service agreement. Setup fees and build costs are non-refundable once work has commenced.

All proprietary methodologies, system architectures, templates, and intellectual property developed by APEX ASTRA SOLUTIONS LLC remain our property. Custom configurations built specifically for your business are licensed for your exclusive use for the duration of our engagement. You retain full ownership of your business data, customer records, and content provided to us. You grant us a limited license to use your data solely for delivering and optimizing your Services.

To the maximum extent permitted by law, APEX ASTRA SOLUTIONS LLC shall not be liable for any indirect, incidental, special, or consequential damages, including lost profits, lost revenue, or business interruption, arising from your use of or inability to use our Services. Our total liability for any claim arising from these Terms or the Services shall not exceed the amount you paid us in the three months preceding the claim. We do not warrant that our Services will be error-free, uninterrupted, or completely secure.

We may update these Terms at any time, with changes becoming effective upon posting to this page. Continued use of our Services after changes constitutes acceptance of the revised Terms. These Terms are governed by the laws of the jurisdiction in which APEX ASTRA SOLUTIONS LLC is registered, without regard to conflict-of-law principles. Any disputes shall be resolved in the courts of that jurisdiction.

By opting into SMS/MMS text messaging from APEX ASTRA SOLUTIONS LLC, you agree to the following terms and conditions:

1. Program Description: APEX ASTRA SOLUTIONS LLC provides text messaging updates including account notifications, customer care communications, appointment reminders, and promotional messages regarding our tailored growth solutions, automated revenue engines, and related services.

2. Opt-Out Instructions: You may cancel the SMS service at any time by texting “STOP” to our toll-free number. After you send the SMS message “STOP” to us, we will send you a single SMS message to confirm that you have been unsubscribed from our messaging program. After this confirmation, you will no longer receive promotional SMS messages from us.

3. Support / Help Instructions: If you are experiencing issues with the messaging program, you may reply with the keyword “HELP” to receive more assistance, or you may contact us directly at support@apexastra.solutions.

4. Carrier Disclaimer: Participating wireless carriers are not liable for delayed or undelivered messages.

5. Rates & Frequency: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on user activity, inquiries, and the services you have requested. If you have questions about your text plan or data plan, it is best to contact your wireless provider.

6. Toll-Free Messaging: Messages are sent from a verified toll-free number registered with major U.S. wireless carriers under the A2P 10DLC / toll-free verification framework. By providing your phone number and consenting to receive messages, you acknowledge that your mobile number will be used for the purposes described above and that you are the authorized subscriber or user of the number provided.

When you submit a form on our website, engage with our AI agents, or otherwise provide your mobile number, you grant APEX ASTRA SOLUTIONS LLC express written consent to contact you at that number using SMS/MMS text messaging—including via automated telephone dialing systems and prerecorded messages—for the purposes of transactional updates, appointment scheduling, customer support, and marketing communications you have requested. Your mobile information and text messaging originator opt-in data will not be shared with any third parties or affiliates for marketing or promotional purposes. You may withdraw your consent at any time by replying “STOP” as described in Section 8 above.